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Author Topic: Having trouble quoting  (Read 3562 times)
Morag
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« Topic Start: May 20, 2010, 02:40:14 am »

And by "having trouble" I mean I can't quote at all using the quote/reply button. I've tested it out in Firefox, Google Chrome, and Internet Explorer, and all I get when I press the Quote/Reply button is a green bar across the top or the bottom of the screen that says "Loading". The other day I left it for several hours and no progress.

Also, I cannot preview my posts. All it says is "fetching preview".

I have no idea what to do. I really want to reply to some threads, but I can't if I can't quote and preview. =[

Help?
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« Reply #1: May 20, 2010, 07:07:35 am »

And by "having trouble" I mean I can't quote at all using the quote/reply button. I've tested it out in Firefox, Google Chrome, and Internet Explorer, and all I get when I press the Quote/Reply button is a green bar across the top or the bottom of the screen that says "Loading". The other day I left it for several hours and no progress.

Your quote-test thread seems to indicate that you might be using the Quick Reply function.  I've heard from at least one other person that they were having trouble quoting using it as well.  If that's what you're doing, I'd advise turning it off and just using the regular quote/reply.

Quote
Also, I cannot preview my posts. All it says is "fetching preview".

I had this problem as well last night.

It sounds like something's gone wonky somewhere, but unfortunately I'm not sure what or where...  Randall?  Have we recently installed any patches/mods/upgrades/etc. that might be causing this?
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« Reply #2: May 20, 2010, 07:42:08 am »

And by "having trouble" I mean I can't quote at all using the quote/reply button. I've tested it out in Firefox, Google Chrome, and Internet Explorer, and all I get when I press the Quote/Reply button is a green bar across the top or the bottom of the screen that says "Loading". The other day I left it for several hours and no progress.

The solution here is to completely turn off quick reply.

Quote
Also, I cannot preview my posts. All it says is "fetching preview".

I have no idea. It's just stopped working.  No changes have been made to board software in weeks.  I will check for corrupt files and see if there are any reports of problems on the SMF board, but beyond that, I probably cannot fix it.  I did not write the software.
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« Reply #3: May 20, 2010, 08:32:48 am »

I have no idea. It's just stopped working.  No changes have been made to board software in weeks.  I will check for corrupt files and see if there are any reports of problems on the SMF board, but beyond that, I probably cannot fix it.  I did not write the software.

I found a weirdly corrupted file and tried to fix it. This may have fixed things. I've asked our backup person to upload a backup from just before this happened so I can do a file compare in case there are any other files with issues.  And get a known good copy of the file that had the problem.
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Randall
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Morag
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« Reply #4: May 20, 2010, 01:31:00 pm »

I found a weirdly corrupted file and tried to fix it. This may have fixed things. I've asked our backup person to upload a backup from just before this happened so I can do a file compare in case there are any other files with issues.  And get a known good copy of the file that had the problem.

Yep, it did fix it. I can now quote using Quick Reply (and preview my posts). Which I'll turn off anyway; there's not really a need for me to use it.

Thank you! Smiley
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Read Bellica here!
Innocence and Immanence

"i am not an angry girl, but it seems like i've got everyone fooled -- every time i say something they find hard to hear they chalk it up to my anger and never to their own fear. and imagine you're a girl, just trying to finally come clean, knowing full well they'd prefer you were dirty and smiling."
--Ani DiFranco, Not a Pretty Girl.

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