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Author Topic: ADMIN: Paypal Subscription Issues (VERY IMPORTANT)  (Read 1366 times)
RandallS
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« Topic Start: April 29, 2011, 08:51:56 am »

I've just been informed that the server update seems to have borked paypal donor subscriptions. The money comes in, but the forum thinks it doesn't and drops people back to seeing ads.  This is a problem with the ancient, broken software running this board -- not with paypal or your subscription.

The only easy solution would have been to have rolled back the server update within a few minutes of completing it. This, of course, is no longer possible. I will try to come up with a way to manually mark subscriber accounts as the correct membership class when their payment comes through. Unfortunately, the email address on the paypal payment often makes has nothing to do with the TC account the payment is for. So....

If you have a donor sub and are seeing ads again, you need to PM me with a note saying so, telling me the amount you donate monthly (5, 10, 15) and giving the exact email address paypal uses for your sub. I'll manually reset your donor status ASAP (say 24 to 48 hours). 

Apologies for the issues.
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Randall
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