The Cauldron: A Pagan Forum (Archive Board)
July 07, 2020, 03:13:42 pm *
Welcome, Guest. Please login or register.

Login with username, password and session length
News: This is our Read Only Archive Board (closed to posting July 2011). Join our new vBulletin board!
 
  Portal   Forum   Help Rules Search Chat (Mux) Articles Login Register   *

Welcome, Guest. Please login or register.
July 07, 2020, 03:13:42 pm

Login with username, password and session length
Donate!
The Cauldron's server is expensive and requires monthly payments. Please become a Bronze, Silver or Gold Donor if you can. Donations are needed every month. Without member support, we can't afford the server.
TC Staff
Important Information about this Archive Board
This message board is The Cauldron: A Pagan Forum's SMF Archive Board. It is closed to new memberships and to posting, but there are over 250,000 messages here that you can still search and read -- many full of interesting and useful information. (This board was open from February 2007 through June 2011).

Our new vBulletin discussion board is located at http://www.ecauldron.com/forum/ -- if you would like to participate in discussions like those you see here, please visit our new vBulletin message board, register an account and join in our discussions. We hope you will find the information in this message archive useful and will consider joining us on our new board.
Pages: [1] 2   Go Down
  Add bookmark  |  Print  
Author Topic: game site hacked, got my credit card number?  (Read 8222 times)
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Topic Start: June 25, 2011, 04:53:00 pm »

I'm hoping folks with some computer knowledge might be able to help my out with this.

I was checking on my bank account today because of problems I had with my bank card when I tried to buy something from Amazon. I knew I had the money in my account, but my purchase wasn't going through.

I took a look at my account and saw some unknown charges. 1 from an international travel site,  3 from a game site, and 1 from a porn company/site. Plus two international P.O.S. fees. All of these charges have my bank card number attached to them.

After I talked to my bank, I looked up these companies. One of them is EA Games. They've recently been hacked, but I don't play games. My husband does, but he uses his own card if he needs to pay for anything. So I'm wondering if hackers could get his personal info, but somehow track that to my debit card#?

I called my bank and everything is being taken care of. I caught it fast enough that I still have most of my money, and the bank is replacing what was taken while they investigate. They said that the Amazon purchase was probably being blocked by my card's security due to the other charges, but if the other charges looked suspicious, why would those charges go through, but not Amazon? I don't get it.

I'm pretty confused and really pissed off right now.

 
Logged

Welcome, Guest!
You will need to register and/or login to participate in our discussions.

Read our Rules and Policies and the Quoting Guidelines.

Help Fund Our Server? Donate to Lyricfox's Cancer Fund?

HeartShadow - Cutethulhu
Assistant Board Coordinator
Senior Staff
Grand Adept Member
****
Last Login:April 15, 2013, 06:53:07 pm
United States United States

Religion: FlameKeeper
TCN ID: GenevieveWood
Posts: 8627


I am the Pirate Teddybear!

Blog entries (0)

WWW
« Reply #1: June 25, 2011, 04:55:29 pm »

I'm hoping folks with some computer knowledge might be able to help my out with this.

I was checking on my bank account today because of problems I had with my bank card when I tried to buy something from Amazon. I knew I had the money in my account, but my purchase wasn't going through.

I took a look at my account and saw some unknown charges. 1 from an international travel site,  3 from a game site, and 1 from a porn company/site. Plus two international P.O.S. fees. All of these charges have my bank card number attached to them.

After I talked to my bank, I looked up these companies. One of them is EA Games. They've recently been hacked, but I don't play games. My husband does, but he uses his own card if he needs to pay for anything. So I'm wondering if hackers could get his personal info, but somehow track that to my debit card#?

I called my bank and everything is being taken care of. I caught it fast enough that I still have most of my money, and the bank is replacing what was taken while they investigate. They said that the Amazon purchase was probably being blocked by my card's security due to the other charges, but if the other charges looked suspicious, why would those charges go through, but not Amazon? I don't get it.

I'm pretty confused and really pissed off right now.

 

Anything that can be *downloaded* tends to be high on the list of places to use a stolen credit card #, and EA has games that can be directly downloaded.  That would be my guess as to why there.
Logged




FlameKeeping website: http://www.flamekeeping.org
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Reply #2: June 25, 2011, 05:09:02 pm »

Anything that can be *downloaded* tends to be high on the list of places to use a stolen credit card #, and EA has games that can be directly downloaded.  That would be my guess as to why there.

I figured it probably didn't originate from there, but someone got my number and used it there. Then I read about them getting hacked, so I thought maybe that's how the asshats got hold of my number in the first place. Undecided


Logged
Nyktipolos
Adept Member
*****
Last Login:August 29, 2014, 09:54:53 pm
Canada Canada

Religion: Path of the Nightwanderer (Polytheist)
Posts: 1581

Gravatar

"Language is like wine upon the lips."

Blog entries (1)

WWW

Ignore
« Reply #3: June 25, 2011, 05:14:53 pm »


So the card that you're talking about is a debit card? I'm only asking because most gaming websites (like EA/Bioware, which was a company that had their security compromised recently) don't use debit cards. If you do use a debit/bank card, you have to use a service like Paypal as in intermediary (AFAIK! I could be wrong on this one but that's generally how most gaming companies work). Most companies want credit cards (especially for things like auto-renewed subscriptions). However, EA and Bioware don't store CC information on their servers. Their issue right now is that information like names, phone numbers, birthdays, and CD keys could be compromised. I don't think they can trace your debit card information through your husband's information, however, if that's how it happened.

It's quite possible that if it was a debit card and you were using it around town, your information may have been stolen via one of those ATM scams, where they can get your information by using cameras or putting something over the actual ATM scanner. I know there was a huge thing about it in Portland, OR recently.

You pretty much did the best that you can do atm, especially by going to your bank so quickly. You should also contact EA Games ASAP and tell them you've been charged for something, but have never purchased anything from their website. They might not be able to tell you much, but who knows? They might be able to track who used your information without your permission for their investigations, IF it's related.

Good luck Catherine! Sad That's a shitty situation to be in. But at least you're going to be able to get most (if not all) of it back.
Logged

The Night Wanderer's Path <3
“God didn’t promise days without pain, laughter without sorrow, sun without rain,
but He did promise strength for the day, comfort for the tears, and light for the way.”
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Reply #4: June 25, 2011, 05:54:59 pm »

So the card that you're talking about is a debit card? I'm only asking because most gaming websites (like EA/Bioware, which was a company that had their security compromised recently) don't use debit cards. If you do use a debit/bank card, you have to use a service like Paypal as in intermediary (AFAIK! I could be wrong on this one but that's generally how most gaming companies work).

It's a visa debit check card.

Quote
It's quite possible that if it was a debit card and you were using it around town, your information may have been stolen via one of those ATM scams, where they can get your information by using cameras or putting something over the actual ATM scanner. I know there was a huge thing about it in Portland, OR recently.

I can't remember the last time I used an ATM. The last time I used my actual card was on Father's day at the local cvs pharmacy. I do shop online. All of the places I shop have the ability to process payments themselves, so I don't usually have to go through paypal. I guess it could have come from almost anywhere.

It sucks, because now I don't feel comfortable buying online. And there's lots of things that I simply can't get around here. I'm at least going to wait and see what my bank comes up with before I buy anything online again.

Quote
You should also contact EA Games ASAP and tell them you've been charged for something, but have never purchased anything from their website. They might not be able to tell you much, but who knows?

Yeah, that's a good idea.
Logged
HeartShadow - Cutethulhu
Assistant Board Coordinator
Senior Staff
Grand Adept Member
****
Last Login:April 15, 2013, 06:53:07 pm
United States United States

Religion: FlameKeeper
TCN ID: GenevieveWood
Posts: 8627


I am the Pirate Teddybear!

Blog entries (0)

WWW
« Reply #5: June 25, 2011, 06:12:57 pm »

It's a visa debit check card.

I can't remember the last time I used an ATM. The last time I used my actual card was on Father's day at the local cvs pharmacy. I do shop online. All of the places I shop have the ability to process payments themselves, so I don't usually have to go through paypal. I guess it could have come from almost anywhere.

It sucks, because now I don't feel comfortable buying online. And there's lots of things that I simply can't get around here. I'm at least going to wait and see what my bank comes up with before I buy anything online again.

Yeah, that's a good idea.

There may also be a way to get "shop-safe" numbers for online use.  Basically the bank gives you a temporary number that's only good for the amount you specify.

That said, they're not all THAT safe, because that's how we got our visa stolen once.  *grumble*
Logged




FlameKeeping website: http://www.flamekeeping.org
Nyktipolos
Adept Member
*****
Last Login:August 29, 2014, 09:54:53 pm
Canada Canada

Religion: Path of the Nightwanderer (Polytheist)
Posts: 1581

Gravatar

"Language is like wine upon the lips."

Blog entries (1)

WWW

Ignore
« Reply #6: June 25, 2011, 06:21:07 pm »

It's a visa debit check card.

I... have no idea what that means. Cheesy I thought CC and debit were two different things.

Quote
I can't remember the last time I used an ATM. The last time I used my actual card was on Father's day at the local cvs pharmacy. I do shop online. All of the places I shop have the ability to process payments themselves, so I don't usually have to go through paypal. I guess it could have come from almost anywhere.

Ahh I see. It's quite possible then it could have come from another site. Another possibility is that you have a keylogger program on your computer, which well.. it's pretty self-explanatory. It registers all your key strokes and sends the information back to someone else. It often gets onto your computer via some sort of back door, and oftentimes less reliable anti-virus/anti-spyware programs can miss them. I'd suggest doing a thorough scan of your computer. Avast! is a very good program that's free and I use on my computer. Or if you're looking for something just to scan with and don't want to replace your anti-virus/anti-spyware software, Malwarebytes is small and VERY efficient. If there's something on there, it'll get it.

Quote
It sucks, because now I don't feel comfortable buying online. And there's lots of things that I simply can't get around here. I'm at least going to wait and see what my bank comes up with before I buy anything online again.

Unfortunately, these things happen all the time. Don't let it discourage you. It's not your fault, or anyone's really. Hackers have had plenty of time and experience to develop ways to take your information without letting you know about it. For an example, keyloggers are very popular for World of Warcraft hackers, enough so that Blizzard had to set up an authentication device that people could buy so they didn't have to enter their information, and in case passwords WERE taken they couldn't log in without the device's code that's randomly generated each time. (Of course, not everyone uses them. It's just a safety precaution.)

But I totally agree with you in waiting to see what your bank says before doing any more purchasing online. I would so the same.
Logged

The Night Wanderer's Path <3
“God didn’t promise days without pain, laughter without sorrow, sun without rain,
but He did promise strength for the day, comfort for the tears, and light for the way.”
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Reply #7: June 25, 2011, 07:02:54 pm »

I... have no idea what that means. Cheesy I thought CC and debit were two different things.

Sorry, it can be used as both. I can use it at an ATM or POS with a pin. The money comes out of my account immediately. However, it doesn't require using a pin number for online purchases or at places that don't have a keypad for pin authorization. In those cases, it's put through as a credit card and the deduction takes a few days to hit my account. Either way, it automatically deducts my purchases from my bank account. It's secured through my bank though, which is what's saving me $200 right now.

Quote
Ahh I see. It's quite possible then it could have come from another site. Another possibility is that you have a keylogger program on your computer, which well.. it's pretty self-explanatory. It registers all your key strokes and sends the information back to someone else. It often gets onto your computer via some sort of back door, and oftentimes less reliable anti-virus/anti-spyware programs can miss them. I'd suggest doing a thorough scan of your computer. Avast! is a very good program that's free and I use on my computer. Or if you're looking for something just to scan with and don't want to replace your anti-virus/anti-spyware software, Malwarebytes is small and VERY efficient. If there's something on there, it'll get it.

I guess this is next on my list of things to do. Thanks for the recommendations.
Logged
Asch
Master Member
****
Last Login:July 14, 2011, 07:55:40 pm
United States United States

Religion: OBOD & ADF
Posts: 566


Blog entries (0)

CEPAsh
WWW

Ignore
« Reply #8: June 25, 2011, 07:42:07 pm »

Sorry, it can be used as both. I can use it at an ATM or POS with a pin. The money comes out of my account immediately. However, it doesn't require using a pin number for online purchases or at places that don't have a keypad for pin authorization. In those cases, it's put through as a credit card and the deduction takes a few days to hit my account. Either way, it automatically deducts my purchases from my bank account. It's secured through my bank though, which is what's saving me $200 right now.

I guess this is next on my list of things to do. Thanks for the recommendations.

As others have said it's likely a result of a virus or someone actually getting your debit information. I got a similar email about EA being hacked and there's no way they could have gotten any data that would impact my monetary accounts from it. As I understand the information compromised was more along the lines of passwords and login IDs so unless your husband used your debit # and saved it somehow then the breach is likely not on EA's end. Running an antivirus program (updated) and contacting  your bank as you have are likely the best tactics.
Logged

Check out my blog http://therealrantingash.blogspot.com WARNING here be naughty words and snark!

ADF blog http://dedicantspath.blogspot.com

Fix reason firmly in her seat, and call to her tribunal every fact, every opinion. Question with boldness even the existence of a God; because, if there be one, he must more approve of the homage of reason, than that of blindfolded fear. - Thomas Jefferson

It does me no injury for my neighbor to say there are twenty gods or no God. - Thomas Jefferson
RandallS
Co-Host
Administrator
Grand Adept Member
*****
Last Login:June 23, 2020, 07:47:48 am
United States United States

Religion: Hellenic Pagan
TCN ID: ADMIN
Posts: 17181


Blog entries (0)


« Reply #9: June 25, 2011, 10:35:18 pm »

I... have no idea what that means. Cheesy I thought CC and debit were two different things.

In the US, most debit cards have either the Mastercard or Visa logo and can be used either as a debit card (with a pin) or as a credit card (when you sign for it). Eithwer way the money still comes "immediately" out of your bank account. The average store clerk can't easily tell whether the "credit card" he is charging your purchase to is a debit card or a credit card.  Confusing the issue further, some banks issue a card that acts like a debit card if you enter a pin, but is an actual credit card if you sign for the purchase.

Logged

Randall
RetroRoleplaying [Blog - Forum] -- Out Of Print & Out Of Style Tabletop Roleplaying Games
Software Gadgets Blog -- Interesting Software, Mostly Free
Cheap Web Hosting -- Find an Affordable Web Host
Nyktipolos
Adept Member
*****
Last Login:August 29, 2014, 09:54:53 pm
Canada Canada

Religion: Path of the Nightwanderer (Polytheist)
Posts: 1581

Gravatar

"Language is like wine upon the lips."

Blog entries (1)

WWW

Ignore
« Reply #10: June 25, 2011, 10:51:47 pm »

In the US, most debit cards have either the Mastercard or Visa logo and can be used either as a debit card (with a pin) or as a credit card (when you sign for it). Eithwer way the money still comes "immediately" out of your bank account. The average store clerk can't easily tell whether the "credit card" he is charging your purchase to is a debit card or a credit card.  Confusing the issue further, some banks issue a card that acts like a debit card if you enter a pin, but is an actual credit card if you sign for the purchase.

Huh. That's really weird, at least to me. Cheesy Here they are pretty separate things, although now most CCs have a pin number as well, but it's not connected to your bank account at all. Interesting.
Logged

The Night Wanderer's Path <3
“God didn’t promise days without pain, laughter without sorrow, sun without rain,
but He did promise strength for the day, comfort for the tears, and light for the way.”
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Reply #11: June 25, 2011, 11:13:29 pm »

Running an antivirus program (updated) and contacting  your bank as you have are likely the best tactics.

So far it looks like I may have gotten a virus the last time I updated adobe reader  Huh.  Honestly, I can't tell. I ran my antivirus program and that's all it's coming up with. The site for my security program recommended uninstalling adobe, so I did that, ran the scan again, and now it's all coming back ok.  I haven't tried any other programs yet, though. I wish I knew more about this stuff. 
Logged
RandallS
Co-Host
Administrator
Grand Adept Member
*****
Last Login:June 23, 2020, 07:47:48 am
United States United States

Religion: Hellenic Pagan
TCN ID: ADMIN
Posts: 17181


Blog entries (0)


« Reply #12: June 26, 2011, 07:47:29 am »

So far it looks like I may have gotten a virus the last time I updated adobe reader  Huh

More likely the version of adobe reader you had had a security problem and allowed some virus in. Adobe reader is a major virus vector any more. Adobe no sooner fixes a problem and pushes a new version out the door than another problem is discovered -- or so it seems.
Logged

Randall
RetroRoleplaying [Blog - Forum] -- Out Of Print & Out Of Style Tabletop Roleplaying Games
Software Gadgets Blog -- Interesting Software, Mostly Free
Cheap Web Hosting -- Find an Affordable Web Host
catherine
Master Member
****
Last Login:November 08, 2013, 10:51:52 am
United States United States

Religion: temporarily unavailable, renovations in progress
Posts: 332

Gravatar

Blog entries (0)



Ignore
« Reply #13: June 26, 2011, 05:28:09 pm »

More likely the version of adobe reader you had had a security problem and allowed some virus in. Adobe reader is a major virus vector any more. Adobe no sooner fixes a problem and pushes a new version out the door than another problem is discovered -- or so it seems.

Well, I downloaded malwarebytes last night. Ran a full scan and everything came back ok. Today, I downloaded new versions of adobe reader and flash player. I scanned them with malwarebytes and kaspersky and both of those came back clean. I checked my wireless connection to be sure it was still password protected, all of that looked good too. 

I've run out of things to check, so unless anyone has any other suggestions, I'm going to hope everything is okay now. 

Thanks for the help, everyone.
Logged
Nyktipolos
Adept Member
*****
Last Login:August 29, 2014, 09:54:53 pm
Canada Canada

Religion: Path of the Nightwanderer (Polytheist)
Posts: 1581

Gravatar

"Language is like wine upon the lips."

Blog entries (1)

WWW

Ignore
« Reply #14: June 26, 2011, 05:31:21 pm »

Well, I downloaded malwarebytes last night. Ran a full scan and everything came back ok. Today, I downloaded new versions of adobe reader and flash player. I scanned them with malwarebytes and kaspersky and both of those came back clean. I checked my wireless connection to be sure it was still password protected, all of that looked good too. 

I've run out of things to check, so unless anyone has any other suggestions, I'm going to hope everything is okay now. 

Thanks for the help, everyone.

Randall explained it much better than I, and I totally agree with him. Sadly a number of programs can have these issues, but Adobe can be one of the worst. Doesn't mean however that you shouldn't use Adobe, or download other programs! Just make sure to scan your computer regularly (once a week is what I've seen recommended). If nothing else is showing up, I'd say you've done all you could.
Logged

The Night Wanderer's Path <3
“God didn’t promise days without pain, laughter without sorrow, sun without rain,
but He did promise strength for the day, comfort for the tears, and light for the way.”

Donor Ad: Become a Silver or Gold Donor to get your ad here.

Tags:
Pages: [1] 2   Go Up
  Add bookmark  |  Print  
 
Jump to:  
  Portal   Forum   Help Rules Search Chat (Mux) Articles Login Register   *

* Share this topic...
In a forum
(BBCode)
In a site/blog
(HTML)


Related Topics
Subject Started by Replies Views Last post
Numerology- Number One Universal & Personal Year
Magic and the Occult for Beginners
MedusianProphecy 5 4100 Last post April 26, 2008, 08:52:01 am
by RandallS
Rune game
Humor and Quizzes
Waldfrau 2 1797 Last post August 07, 2009, 01:07:16 am
by Lizard
Tarot Game
Miscellaneous Magical Discussions
semperfemme 13 4651 Last post November 02, 2009, 12:50:27 pm
by Marilyn (ABSENTMINDED)
Debit cards replacing credit cards on college campuses « 1 2 »
Non-Religious News
LyricFox 24 8211 Last post October 06, 2010, 01:19:00 pm
by skyth
Credit card interchange fee update
Non-Religious News
LyricFox 3 1719 Last post October 06, 2010, 11:45:03 am
by Owl
EU Cookie Notice: This site uses cookies. By using this site you consent to their use.


Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2006-2008, Simple Machines
TinyPortal v0.9.8 © Bloc
Valid XHTML 1.0! Valid CSS!
Page created in 0.071 seconds with 50 queries.